The Queen looked teary-eyed while visiting the Grenfell Tower fire victims, rescuers and volunteers in west London to hear first hand accounts of the tragedy.
Accompanied by the Duke of Cambridge she arrived shortly before 11am at a rest centre helping those directly affected by the blaze - and looked visibly moved by what she saw.
In tense, emotional scenes, William promised one distraught resident whose friends' children are missing: "I'll be back."
The man had been shouting: "What about the children? Queen? Queen? What about the children?".
It has emerged he was waving a poster featuring children from the Hashim family missing in the blaze reported on by MirrorOnline last night.
The Prime Minister has been roundly criticised for not meeting victims of the fire face-to-face on her visit.
Yesterday the Queen paid tribute to the "bravery" of firefighters who battled the fire and praised the "incredible generosity" of volunteers offering their support.
Today she met them face-to-face.
When Prime Minister Theresa May visited Westway yesterday, she stayed for 15 minutes and did not talk to residents, prompting widespread criticism and anger.
Conversely, the Queen and Prince William were applauded when they arrived at 11am today and spent 45 minutes at the centre.
Her Majesty was shown around by a volunteer as they walked past mountains of donated food and boxes of clothes sent in to help those who lost everything in the horror blaze.
As well as meeting survivors and the emergency services, The Queen also mingled with the volunteers at the centre.