The Sangre Grande Chamber of Commerce says it is disappointed in the sudden closure of the RBC Trinidad and Tobago - Sangre Grande Branch.
The Chamber says in a statement that the business community and the population of the Eastern region were taken by surprise with the abrupt decision taken, which the Chamber said left customers abandoned.
"This move by RBC appears to be a rash and irresponsible one showing no regards to its customers who only became aware of this decision via yesterday’s newspapers. It is only courteous that corporate management of RBC Trinidad and Tobago Ltd informed their valued customers why such decisions were made without proper notification," the Chamber sais in its news release.
The Chamber says it is concerned about the business community doing monetary transactions on a daily basis, pensioners conducting business as well as persons with special needs with this financial institution.
"RBC Sangre Grande services a large catchment area, for example Toco ,Cumana, Matelot, Sans Souci, Balandra, Mathura, Manzanilla, Sangre Chiquito, Biche, Plum Mitan, Coalmine, Cumuto, Guaico, Tamana, Fishing Pond and Valencia. We feel that the customers of RBC Sangre Grande have been treated with scant courtesy. Why was no written correspondence sent to customers giving them sufficient notice of this," the Chamber asked.
It added: "What will businessmen do with regards to the safe transit of their monies to RBC Arima after the Christmas season? Will RBC be providing secured transportation for businessmen from Sangre Grande to Arima on a daily basis? How are pensioners going to access their monies? Many of whom, will have difficulty with travelling, who may be ill , who may need to be accompanied by a family member or may be coming from long distances. Senior Management of RBC needs to provide the members of the Business community as well as the people of Sangre Grande and environs with answers."
CNC3 is seeking a response from RBC.