Caribbean Airlines is advising that due to Tropical Storm Isaac, the following flights for September 13, 2018 have been cancelled:
BW 434 Port-of-Spain to St. Lucia
BW 435 St. Lucia to Port-of-Spain
Passengers are being advised to contact CAL's reservation offices for rebooking on the next available service.
The airline says that to minimise inconvenience to customers holding confirmed tickets for travel during the period September 12–15, 2018, it is allowing persons whose travel plans are impacted by the tropical storm to rebook without change fees, subject to the following conditions:
1. Waiver of all fees for tickets rebooked in the same cabin, for travel up to September 30, 2018.
2. It is mandatory that customers contact Caribbean Airlines before the scheduled date of travel.
3. Full refund of fare paid, for travel up to September 30, 2018. The refund must be requested by September 30, 2018.
4. All changes must be made through Caribbean Airlines Call Centres or at Caribbean Airlines Ticket Offices
5. Caribbean Airlines will not be responsible for arrangements or transportation to/from an alternate airport or hotel/overnight expenses incurred by affected passengers.
CAL says these waivers include travel between the following airports only: George F.L. Charles, Airport, St. Lucia and Piarco International Airport, Trinidad.