The Sangre Grande Chamber of Commerce says it is disappointed in the sudden closure of the RBC Trinidad and Tobago - Sangre Grande Branch.
The Chamber says in a statement that the business community and the population of the Eastern region were taken by surprise with the abrupt decision taken, which the Chamber said left customers abandoned.
Some RBC Royal Bank customers are expressing displeasure about the bank's decision to introduce new fees and charges while increasing some existing fees, with some of the bank's long-standing customers even saying that they are rethinking their relationship with the Canadian-owned bank.
As RBC Royal Bank announced it will be increasing its fees, an article circulating on social media shows that the bank attempted to do the same thing in Canada last year, but was forced to backtrack as customers complained.
The article was published by Global News on May 22nd, 2015, one year ago.
The articles stated that the Royal Bank of Canada was backing off some changes to account fees it planned to implement, saying the bank had “listened closely to client feedback” and decided against the move.