A Caribbean Airlines Aircraft.

Caribbean Airlines has added a “Call us Now” button to its mobile app to allow customers to make free calls to its Reservations Sales and Service Call Centre.

In a release on Tuesday, the airline said the new feature will connect customers directly to the airline’s Reservations Call Centre where they can make and pay for bookings, and transact any other business facilitated by the call centre.

CAL’s CEO Garvin Medera said “We are always looking to enhance our customer experience and having noted an increase in the use of our mobile app we added the call option as a free service to our customers.

The new feature is convenient and will allow customers anywhere in the world to reach us quickly and for free, when connected to a wifi or data service.”

The airline said the new feature complements its Web Chat service as an option to connect to a Caribbean Airlines Call Centre Agent.