The numbers of walk-in customers to the Regulated Industries Commission (RIC) are being limited, as part of that organisation’s attempts to protect staff and its customers against possible COVID-19 infection.
In an official statement released today, the RIC is asking customers to communicate with it via alternative means.
The full text of the RIC statement, follows…
The Regulated Industries Commission (RIC), in adherence to the Government of Trinidad and Tobago’s guidelines as they relate to the COVID-19 pandemic and the need for social distancing, will be limiting our walk-in customer complaints service at this time.
Members of the public who are interested in lodging complaints against either the water or electricity utility service providers, can do so via the RIC’s:
Toll-Free number: 800-4RIC (4742)
E-mail: [email protected]
The health and wellness of the RIC’s staff, suppliers and customers is of utmost importance and the RIC will be implementing additional sanitization mechanisms to ensure a safe and comfortable working environment.
The RIC is committed to maintaining its level of service to the citizens of Trinidad and Tobago as the country attempts to reduce the risk of infection and slow the spread of COVID-19.