EMA announces “online procedures only” from Friday

The  Environmental  Management  Authority  (EMA) is advising the public that several of its services will be accessed “online only”, from Friday 20 March 2020.

This, as the EMA applies social distancing principles and other anti-COVID-19 measures, to protect the health and safety of its staff and its customers.

In an official statement released today, the Agency provides email addresses at which information and other requests can be addressed, as well as a special hotline number.

The full text of the EMA’s statement, follows…

Environmental Management Authority’s Public Office Guidelines effective Friday 20 March, 2020

The  Environmental  Management  Authority  (EMA)  wishes  to  advise  stakeholders  and  the  general public of  provisional arrangements for applications  and  public  information at  its offices  in  St.  Clair and San Fernando, with effect from Friday 20 March, 2020.

The EMA has instituted ONLINE PROCEDURES ONLY for the following services until further notice:

All general enquiries can be submitted to [email protected] or telephone 226-4EMA (4362)

Customers who are contacted for office appointments are required to adhere to the health and safety requirements at the EMA’s offices. Customers exhibiting any flu-like symptoms will not be permitted to access the EMA’s offices and such customers will have their transactions conducted via email and telephone communication.

The  EMA  regrets  any  inconvenience  caused,  however  the  aforementioned  arrangements  are intended to minimize the spread of COVID-19 and safeguard the well-being of all its stakeholders.