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The Head of the Funding and Grants Administration Division (FGAD), which is charged with the responsibility for the management of the Government Assistance for Tuition Expenses Programme (GATE) under the Ministry of Education is assuring the Guild and the University of the West Indies (UWI) that it is working to complete outstanding applications from students seeking approvals to access financial assistance.

On Friday Guardian Media reported that students of the University of the West Indies St Augustine campus were complaining about experiencing difficulty registering at the GATE office and in having their means tests conducted.

Guild President Justin Subero described the situation as “chaotic and mass confusion.”

But in a statement issued yesterday the Ministry of Education said senior officials of the FGAD are mindful of the concerns raised and have effected special arrangements for staff members to complete the process in order to mitigate the delays in GATE approvals, specifically the Means Test Rate.

The ministry explained the delays in the processing of GATE application were occasioned by the provision of stale-dated financial information, omissions in household income and submission of incorrect documents as proof of income and staff constraints.

It said the Funding and Grants Administration Division (FGAD assured the Guild and the University of the West Indies (UWI) that every effort is being made to minimise the disruption to students and resolve this issue in the shortest possible time.