Two branches of Scotiabank have been closed temporarily and enhanced health and safety protocols implemented, following confirmation of a COVID-19 positive case at each location.
According to an official statement issued by Scotiabank, its branches at Diego Martin and Independence Square in Port of Spain will undergo “stringent deep cleaning and sanitization prior to reopening in order to safeguard the health and wellbeing of employees and customers”.
“We have been informed that an employee of the Diego Martin branch and an employee of the Independence Square branch have been diagnosed with COVID-19,” Scotiabank confirms in its release. “Our colleagues have been quarantined since exhibiting symptoms and are now under medical supervision of the Ministry of Health.”
Scotiabank adds: “Employees who work in the two branches were immediately notified, are in the process of being tested and are self-isolating for the stipulated 14 days.”
The bank advises that its Independence Square branch is closed until further notice, while its Diego Martin branch will reopen on Tuesday, September 22, 2020, with a new rotation of employees available to serve customers.
Scotiabank urges citizens to take all necessary precautions to reduce their risk of COVID-19 infection.
It also reminds customers of its Scotia OnLine Banking facility, as well as the Scotia Caribbean app to pay bills and transfer funds, among other financial transactions.
The bank also reiterates the measures it has put in place at all its locations:
■ Social distancing: there is a limit to the number of persons that can enter any location and conduct business at any given time.
■ Contactless temperature screening upon entry at all Scotiabank locations.
■ Requirement that all visitors/customers wear face masks when visiting the bank’s branches. These may be temporarily removed for transactions requiring when ID confirmation.
■ Transparent panels have been installed at the counter spaces to help provide a safe barrier while conducting transactions. These barriers are also within the employee spaces.
■ Frequent deep cleaning of bank branches every business day, including sanitizing of all surfaces (door handles, ATM keypads and screens, pin pads, chair handles, desks, reception areas, teller wickets and washrooms), and hand sanitizer is available in-branch for use by both employees and customers.